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UO > About > Welcome Office > Helpdesk

We Are Here for You – In Person and Online

Our Helpdesk is at your service whenever the My eBuddy Guide is not enough. We are ready to help you navigate unexpected situations, both before your arrival and during your stay.

Alternatively, you can book a time that suits you best. We can meet online via MS Teams or in person at our office: Mlýnská 5 (Building G), Ostrava, 5^th floor, office G 501.

BOOK AN APPOINTMENT

We are your guides to a comfortable life in Ostrava.

Updated: 17. 04. 2026