We Are Here for You – In Person and Online
Our Helpdesk is at your service whenever the My eBuddy Guide is not enough. We are ready to help you navigate unexpected situations, both before your arrival and during your stay.
Please note: The Welcome Office Helpdesk is intended exclusively for addressing requests related to the needs of international employees at the University of Ostrava. If your inquiry concerns another area of the university′s operations (e.g., studies or technical equipment), please contact the relevant helpdesk or department. In this regard, we reserve the right not to respond to inquiries that are unrelated to the scope of our activities. Thank you for your understanding.
We are your guides to a comfortable life in Ostrava.
Welcome Office Helpdesk User Guide 
0,42 MB
Updated: 16. 10. 2026
