Student E-mail

Each student has access to an e-mail box with the address name.surname.s01@osu.cz during his/her studies, which he/she is obliged to use to communicate with the University and to receive information related to his/her studies. This address is not the same as the login name. Use your assigned username in the form abcdab01@osu.cz (here is a sample) and the password you have set up according to the instructions on the Accounts / Information Systems Guide page as your e-mail account login details.

You can access your mailbox through the web interface at exchange.osu.cz, or by using e-mail clients (Outlook, Mozilla Thunderbird, etc.).
The settings for the student e-mail client

Due to security and technical limitations, it is not possible to set up e-mail forwarding to private e-mail addresses. We recommend adding the student e-mail account to the native e-mail client on your computer or mobile phone.

For more detailed information about working with e-mail, including configuring e-mail clients, please visit: portal.osu.cz/cit/sluzby.

Students with multiple student numbers have one e-mail account for all student numbers. This mailbox has settings and addresses corresponding to all studies. The primary address is in the format name.surname@osu.cz.

After passing the state final exam or otherwise completing studies at the University of Ostrava, the e-mail box will be automatically locked and subsequently deleted, just like a student account. Therefore, it is important to secure the data and contacts from the student e-mail account in advance.

Your e-mails from your e-mail account will be sent with the address name.surname.s01@osu.cz. When communicating with the University, you MUST ALWAYS include your PERSONAL STUDENT NUMBER.

Updated: 07. 02. 2024