Every student has an email address that they are required to use for communication with the University during their studies. The form of this address is firstname.lastname@example.org, to which all information relating to studies is sent. This address is different from the login name. Use your personal student number (e.g. A23123) and the password you have set up as your email login as per the instructions on the Accounts / Information Systems Guide page. User Account within the University Network.
You can access your mailbox via the web interface at student.osu.cz or by using email clients (Outlook, Mozilla Thunderbird, etc.). To set up a student mail client, visit https://student.osu.cz/src/hlp/klient_en.html.
If a student has more than one student number, student also has a mailbox with a corresponding personal student number. An alias, or address, of the form email@example.com works for each such mailbox. A message sent to this form of address will arrive in all the student's mailboxes. A message sent to a specific personal student number to an address of the form firstname.lastname@example.org (e.g. A23123@student.osu.cz) will only arrive in that specific mailbox according to the corresponding personal number.
For security and technical reasons, email forwarding to private email addresses cannot be used. We recommend to add the student's email account to the native email client on their computer or mobile phone.
For more detailed information about working with email, including configuring email clients, please visit portal.osu.cz/cit/services.
After passing the state final exam or on the day of any other method of graduation from the University of Ostrava, the mailbox will be automatically blocked and then deleted. The same applies to the account. Therefore, it is necessary to secure your data and contacts from your student e-mail in advance.
Your mail will be sent from your mailbox under the address in the form email@example.com. You MUST ALWAYS include your PERSONAL STUDENT NUMBER in the body of your email when communicating with the University.
Updated: 22. 09. 2023